Thursday, July 17, 2014

7 Ways Building a Business Facebook Page is Like Building a Home

What’s the best part about building your own home?
The design?
Having a place to call your own?
I think it’s the fact that you get to build it however you want.
So what does that have to do with your Facebook page?
Great question!
Just like building a house, Facebook can help you build your business just the way you want — and there’s no heavy lifting.
So get your hard hat ready & let the construction begin!

7 Ways Building a Business Facebook Page is Like Building a Home

1. Detailed Vision & Plan

business-facebookBefore work can begin, you need a blueprint to help determine the structure & vision for your property.
This also applies to your business Facebook page — whether you’re starting a page from scratch or launching your next campaign.
A marketing plan is essential for tracking goals & results.
Your marketing plan will also provide structure & help you with design. 

2. Right Materials

business-facebookOnce you have a plan in place, it’s time to find the right materials. On Facebook, that includes your ideal customers.
Customers are the building blocks for your business on Facebook.
Make sure you know what materials you need before you start looking.
In regard to Facebook fans, you must research & identify your target audience.
If the definition is too vague, then just like choosing the wrong materials for your house, you’ll find the structure of your page begin to weaken & the building won’t last.
To ensure your business thrives, it’s essential to research your ideal customer then approach that customer through a Facebook ad.
Here are some ideas to get you started:
  • Use Facebook graph search to find interests of your target audience & tailor your ads accordingly
  • Target ads to fans of businesses that are in your industry
  • Create custom ads based on your email or newsletter list
  • Create “lookalike” audience ads similar to your custom audience
  • Boost your Facebook posts

3. Firm Foundation

business-facebookBy now your property is starting to take shape.
But to ensure your house continues to stand strong, it’s vital to build a solid foundation.
A content strategy is the key to building a strong foundation for your business Facebook page.
The easiest way to create a content strategy is to start with your business goals.
Why is your business on Facebook?
To get web traffic?
Sales?
Customer engagement?
Once you’ve established goals for your business, you can begin creating & curating content to achieve those goals.

4. Showcase Your Personality

business-facebookThere’s one thing that makes every house different.
Any guesses?
Yes, the owner!
Showcasing your personality makes your property stand out. And don’t be afraid to also showcase your personality on Facebook. That’s what some of the most successful small businesses do.
So go ahead, let it shine!
In the same way that someone may compliment you on your furniture, your fans will love your content if it conveys your personality.
Share your thoughts about topics that interest your fans. Highlight the people behind the scenes & tell fans what you like to do in your spare time.
People love doing business with those they know, like & trust.
Expressing your personality is a great way for your business to build relationships & open dialogue with fans.

5. Elegant Design

It’s time to think about design.
Beautiful design adds the finishing touches to your home. And on Facebook, instead of choosing the paint colors, your business must focus on branding.
Branding goes way beyond your logo. Your brand is the way your customers perceive you.
Branding extends to your website, your voice & tone, the way you conduct business & your interactions with fans. These are what help your customers form opinions about your business.

6. Regular Maintenance & Upkeep

business-facebookAll your hard work is finally paying off. Step back & be proud of your beautiful home.
And let the regular upkeep begin. :)
You want to keep your new house in great condition, right?
And the same thing goes for your business Facebook page.
Running a successful Facebook page requires consistency.
Social media is a marathon — not a sprint.
Being consistent with your content & replies will help you build lasting relationships with fans.

7. Permission to Expand

What happens when you want to expand your property or do a significant remodel? It often means you need a permit.
And when it comes to Facebook marketing, this permit comes in the form of Facebook advertising, which helps grow your business.

Key Takeaways

As with any building project, it’s important to have a vision of how you want your property to look upon completion.
This is also true when marketing on Facebook.
Having a clear set of goals & strategy to achieve them will help ensure your business moves forward in the right direction — and sees results along the way.
Have you created the perfect blueprint for your business Facebook page?
- See more at: http://www.postplanner.com/building-a-business-facebook-page-is-like-building-a-home/#sthash.F3TDJDWB.dpuf

Wednesday, July 9, 2014

Facebook Reach has Plummeted. Here’s How to Reach Fans Now

When Facebook changed its algorithm again, many brands — we’re betting MOST brands — noticed a major decrease in their organic Facebook reach. It used to be around two percent and now it’s closer to one percent. While this is undoubtedly frustrating, we’ve focused our attention on working with the new Facebook reality instead of fighting against it (and/or complaining about it!). A sizable percentage of our users still rely on Facebook to get their messages out. And so do we. That said, here are 22 tidbits of advice that are helping us work with the new algorithm to reach our fans. We hope they’ll help you, too! To download a copy of this PDF, just click the image below.  

 Screen Shot 2014-05-16 at 11.42.41 AM





See more at: http://www.sociallystacked.com/2014/05/facebook-reach-has-plummeted-heres-how-to-reach-fans-now/#sthash.LJmZVWE1.aLxjxqyr.dpuf

An easy way to see what is and isn't working for your Facebook page

An easy way to see what is and isn't working on your Facebook Page
If you’re anything like me (a typical Facebook admin whose day does not revolve around Facebook), you don’t have time to spend hours upon hours digging into the depths of Facebook’s Insights. Managing a Facebook Page is already a lot of work and it’s not the only job most of us have.  While I don’t recommend completely ignoring Facebook insights (at least once a month you should sit down and read through some of Jon Loomer’s posts and then dig into your analytics) on a day-to-day basis there’s a quick and fairly easy way to track the real engagement on your posts and see what is and isn’t working for your Page.
What’s the magic trick? Post Clicks!
If you’re skimming your Timeline on the new Facebook Page layout or on the mobile app you can click on the number of “people reached” and it will pull up all of the stats for the post. You can see reach, engagement, and actions (post clicks). If you can’t access this information from your Timeline or mobile you can jump into the Insights and click on “Posts” then click on an individual post to see these stats.
Whether you get there from a mobile device or your desktop, I want to talk about this “Post Clicks” stat. I’m not going to lie, this is my favorite insight because it makes me feel better about the engagement on our Facebook Page. At ShortStack we have 70,000 Facebook fans, yet on a daily basis at first glance our posts seem to get minimal interaction. We average about 5-10 Likes per post and a few shares here and there and minimal comments. As an admin these numbers are discouraging. But then I remember that these numbers aren’t telling me the true engagement on my posts! Yippee!!
The “Post Clicks” metrics seem to be the most confusing for people because they also contain the mysterious “Other Clicks.”  With any post you are going to see the Likes, Comments and Shares. You’ll also see the Photo Views, Link Clicks, or Video Plays depending on the type of status update you posted.  However, just because someone didn’t actively engage with your post through a Like, Comment or Share, doesn’t mean they didn’t take any action on your post. The number you want to look at is the “Other Clicks” number. This number is any post click that isn’t a Link click, photo view or video play. These clicks can include clicks on people’s names in comments, clicks on the like count, clicks on the time.
In a nutshell just because someone didn’t click on your specific post, if that post encouraged them to click anywhere else on your Page, you’ve done a good job! This is the easiest way to see how your posts are doing without spending hours digging into your Facebook insights.
The image below is a screenshot of a post we made showing designers how to make a little extra cash. From first glance it doesn’t look like it did that great; organic reach of 4,024, 6 Likes, 1 Shares and 0 Comments.
ShortStack Facebook Post Graphic Designers
But, when we dive into our insights we see a different story.  What we learn is that even though this post only received minimal Likes/Comments/Shares, it received quite a few clicks; 35 people clicked on the link itself and 166 people clicked somewhere else.
ShortStack Facebook Post Graphic Designers Insights
201 Post Clicks feels a lot better than 13 Likes, Comments and Shares! So next time you’re feeling down in the dumps about your reach, remember to look at your real reach! You can also check out our latest resource, 22 rules to remember to combat declining reach!
You can also use the “Post Clicks” feature to determine what content works best for your Page. By organizing your insights by Engagement you can look at posts that have similar reach and compare them.
I’ve done this with some of our posts. In the graphic design example above, the post reached 4,024 people. So for this study I looked at some other posts that reached that many people to see how they compare when looking at the Post Clicks.
Below is a screenshot of an Image post we did that had the same organic reach as the graphic design post. However, this post got much more engagement and clicks!
4k_imagepost
Next up is text update that’s asking fans a question about their business Page on Facebook. Reach is in the 4k mark and on this one we see that clicks are much lower.
4k_statuspost2
Here’s another text update asking fans a question, however this post received many more comments so the engagement was higher but the Clicks were lower than the last text only post.
4k_statuspost
Finally, we have a video post that once again falls in the 4k reach and even though only 19 people Liked, Commented or Shared the video more than 250 people watched it and 167 people were intrigued to click somewhere else on our Timeline because of this video.
4k_videopost
The time and date of each of these posts could affect their engagement levels, but there are a few things we can learn from looking at these five posts that all received the same organic reach but quite a different range of engagement.
In a nutshell we can see that videos and Images do really well for our Page. Even though text only status updates asking fans to chime in on a question don’t garner the most engagement, they do garner quite a few “other clicks” which means businesses are seeing them and engaging with other aspects of the ShortStack Page, but they’re not inspired to actually comment.  Lastly, our fans respond well to valuable tips (which we already knew), but sharing valuable Links leads to more “Other Clicks” and if we want to keep people engaging on the present post, a valuable infographic or graphic is the way to go.
Clearly this is a small study to see what works and doesn’t work on your Page but by taking a few minutes looking at your basic Facebook insights you can adjust your strategy accordingly if something isn’t working for you. If there’s anything you want to know about Insights, or have any suggestions, please leave them in the comments below.

- See more at: http://www.sociallystacked.com/2014/06/an-easy-way-to-see-what-is-and-isnt-working-for-your-facebook-page/#sthash.QtShFBVn.dpuf